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Frequently Asked Questions (FAQ’s)

1.

Where is YouthIconz head office located?

 

Its in Pune , India, address as below

Appus Collections (YouthIconz)
Shop No 1, Vineet Plaza Building,Opposite S T Stand, Vallabh Nagar
Pimpri,Pune, Maharashtra – 411018, Email : info@youthiconz.com
Telephone : 0091 8390205500

2.

Does YouthIconz have a retail outlet anywhere?

 

Yes, we have a retail outlet in Pune, Maharashtra, India. Address same as our head office. You can visit our shop or even shop online sitting at your home or office and get it delivered to your location.

3.

Do you provide cash on delivery?

 

Yes,We are offering cash on delivery service to selected pin codes in India.

4.

Can I return a product?

 

Yes you can return product, please refer to our return policy.

5.

Can I cancel the order after the order is confirmed?

 

Yes, you can cancel it if the item is not shipped out of our facility. Incase if the same is shipped out then you need to follow the return procedures. Please check My account section for the status updates.

6.

How secure are the transactions thru YouthIconz?

 

Shopping on YouthIconz is guranteed to be 100% secure. All online payments are processed thru secured payment gateways, which make sure that all data are encrypted with the highest level of security before being transmitted.

7.

What type of payment methods YouthIconz accept?

 

Payment by credit card, debit card and net banking. All Visa, Master, American Express, JCB and Mastero debit and credit cards are accepted. Cash on delivery is available for selected postal codes in India.

8.

How long it will take to receive the products?

 

All the items displayed in our website is in stock, we process all orders received by 1300 hrs (Indian Time) on the same day and ship out thru our couriers. Delivery time to each area is based on the transit time provided by our shipping partner. You can track the order movements in my account section alternatively you can copy the tracking number from my account section and track in courier company website.

9.

Do you ship products out of India?

 

Yes, we are providing service to below countries. 

  • United Arab Emirates
  • Bahrain
  • Qatar
  • Kuwait
  • Oman
  • Saudi Arabia
  • Australia 

 

10.

Will I get a confirmation once the order is placed?

 

Yes, once your order is confirmed, you will get an email from us with order reference number and all other details.

11.

Any other questions and clarifications?

 

Please mail us at info@youthiconz.com and we will revert to you the earliest possible.

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