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Return & Exchange Policy

  • Returns/Exchanges - We take care of the return pick up. It’s Simple and Hassle Free
  • Returns/Exchanges, if any, need to be made within 10 days from the date of delivery
  • Incase you have received a wrong item or damaged item or if you wish to exchange please notify us through email (info@youthiconz.com) within 24 hours from the time of delivery
  • FOR HYGENIC REASONS, ALL SALE OF LINGERIE AND INNER GARMENTS ARE FINAL, RETURNS OR EXCHANGE OF THESE ITEMS WILL NOT BE PERMITTED
  • The item must not be used, washed or altered and returned in its original packing keeping the merchandise tag intact
  • The product can be exchanged only once and the replaced product can't be exchanged again
  • Returned items will be verified by our quality team once received and the cost of goods will be credited to your account with YouthIconz as store credit in 2 working days, provided the merchandise is returned with the original receipt and merchandise tag, is not used, washed or altered and returned in its original packing
  • The credited amount can be used for any future purchase from YouthIconz
  • Steps for return
  1. Send an email to info@youthiconz.com
  2. Make sure to mention Invoice Number, Product Code and Reason for Return
  3. Upon receipt of your email we will reply you with a return reference number
  4. Pack the items properly. Make sure to return the original boxes, check the merchandise tag is intact. Inform us through email once the parcel is ready for collection
  5. We will arrange return pick through our courier and they will contact you for collection within 2 to 4 working days from the time of your email
  6. YouthIconz values its customers and takes every possible step to support an easy return and exchange policy. However certain buyers misuse the free return pick up policy, hence we offer maximum 3 FREE return pick-ups from an individual customer in a financial year
  7. Incase our courier does not have return pick up service from your area we would inform you to send the parcel to our address through any other reputed courier in your locality. Select a courier who is capable of providing online tracking of shipping status
  8. If the parcel is self-shipped from your end, make sure to get one copy of the courier slip of the return and advise us the return tracking number and courier company name through email
  9. We will intimate you through email once the items are received by us and keep you updated with further process
  10. Make sure the packet is marked with correct return delivery address as below

    Appus Collections (YouthIconz)
    Shop No 1, Vineet Plaza Building, Opposite S T Stand, Vallabh Nagar
    Pimpri, Pune, Maharashtra – 411018
    Email: info@youthiconz.com
    Mobile: 0091 8390205500

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